Shipping policy

Shipping Policy

We aim to process and dispatch all orders as quickly as possible so you can enjoy your purchase without delay.

Order Processing Time

• All orders are typically processed and dispatched within 2 working days of receiving payment.
• Orders placed on weekends or bank holidays will be processed on the next working day.

Backorders

• If an item is on backorder or temporarily out of stock, your order will be dispatched as soon as the stock becomes available.
• You will be notified if there are any significant delays affecting your order.

Delivery Times

• Delivery times depend on the shipping method selected at checkout.
• Once your order has been dispatched, you will receive confirmation and tracking details (where applicable).
• Estimated delivery times are based on the courier service chosen and begin from the date of dispatch, not the date of order placement.

Important Information

• Delivery times are estimates only and may vary during peak periods, public holidays, or due to courier delays outside of our control.
• We are not responsible for delays caused by courier services once the order has been dispatched.

If you have any questions about your order or delivery, please contact our support team and we will be happy to help.